Senior Data Analyst — Glasshouse Analytics
Austin, TX · Jan 2023 — Present
- Designed and ran a pricing experiment across 12,000 mid-market accounts; the recommended packaging change drove $4.8M in net new ARR over 18 months at a +12pp gross margin.
- Built the company's first attribution model in dbt (last-touch + multi-touch SHAP); reallocated $700K of paid spend, raising blended CAC efficiency by 22%.
- Authored the analytics style guide and PR review process now used by 7 analysts; reduced dashboard-related Slack questions by ~60% per the help-channel triage report.
- Mentored 3 junior analysts; one promoted to mid-level within 11 months, well ahead of the 18-month median.